Contact
Before you contact us (it’s faster)
📦 Order Tracking
Remember to check your tracking here: PARCEL TRACKING
🚚 Delivery Times
Your order is usually processed within 48 hours, then shipped via UPS or DPD. The average delivery time is 5 to 7 business days (up to 7 to 9 days for large formats).
✅ A quick reassuring note: UPS/DPD tracking can take 24 to 72 hours to update after shipment. No need to worry, this is normal: tracking updates as soon as the carrier first scans your parcel.
💬 Need help tab
Chat with Isabelle live 💬
If she isn’t online, leave her a message: you’ll receive a reply within the day.
✨ Looking for hard-to-find wall art? We’ll take care of it
Have a specific idea in mind but can’t find it in our catalog? Tell us what you’re looking for (theme, colors, style, size, material) and we’ll get back to you quickly with a proposal. Write to us via “Need help” and speak with Isabelle.
