Contact
Before writing to us (it's faster)
📦 Order tracking
remember to check your tracking here: PACKAGE TRACKING
🚚 Delivery times
Your order is usually processed within 48h, then shipped via UPS or DPD. The average delivery time is 5 to 7 business days (up to 7 to 9 days for large sizes).
✅ A small reassuring point: the UPS/DPD tracking may take 24 to 72h may take time to update after shipping. No worries, this is normal: the tracking is updated as soon as the package is first handled by the carrier.
💬 Need help tab
Talk with Isabelle live 💬
If she is not online, leave her a message: you will receive a reply during the day.
✨ Looking for a painting you can’t find? We’ll take care of it
Do you have a specific idea that you don't see in our catalog? Tell us what you want (theme, colors, style, size, medium) and we’ll quickly get back to you with a proposal. Write to us via “Need help” and talk with Isabelle.
