Delivery Information
Delivery Information – Montableaudeco
At Montableaudeco, we do everything we can to ensure that your order arrives quickly and in perfect condition, directly to your door.
Manufacturing & Shipping
All our paintings are made to order in our workshops in Germany.
Each order is carefully prepared before shipping.
We work with UPS and DPD carriers, known for their reliability and speed.
Delivery Times
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Standard delivery: between 5 and 7 business days
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For XXL formats: between 7 and 9 business days
These delivery times include manufacturing time and home delivery.
Shipping Costs
Shipping is free for all orders shipped to:
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France
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Germany
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Belgium
Currently, we deliver exclusively to these three countries.
Returns & Conditions
You have 14 days after receiving your order to return an item (excluding posters).
Return shipping costs are the responsibility of the customer.
Please note: posters (unframed posters) are not eligible for return.
If you have a problem with your order
Don't worry, our customer service team is here to help you quickly and efficiently.
Was the painting damaged during delivery?
Contact Isabelle via the Need Help tab on our website and send us photos of the item in question.
We will get back to you as soon as possible with a solution.
Package lost or not received?
We will send you a new one quickly and free of charge.
Product not compliant?
Please contact Isabelle via the Need Help tab.
We will process your request as soon as possible.
Need help?
Our customer service is available 7 days a week.
Contact Isabelle directly via the Need Help tab on our website.
We make it a point of honor to offer you a personalized, responsive, and attentive service.
