SHIPPING & RETURN POLICY
SHIPPING & RETURN POLICY
We ship mainly with the following carriers: DHL and Colissimo
We offer free shipping on all our orders
Packages are generally dispatched within 48 / 72 hours of the order.
Your purchases may be sent in multiple packages due to the format of certain products. You will be able to follow the journey of each package by tracking number.
We guarantee consumer satisfaction. If you are not satisfied with your purchase, an exchange for an item of the same value or a refund is allowed. The return of the item(s) is at the customer's expense. We accept exchanges or refunds for a period of 30 days following the purchase. The item must be returned in its original condition. Any damaged product will not be exchanged or refunded.
To return a product, you must send it by post by contacting us via email for a good return: Contact@montableaudeco.com
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return costs will be deducted from it.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item worth more than $75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.